WTM Logistics · Calgary refrigerated delivery
WTM Logistics transports prepared chilled catering orders to Calgary venues, offices and event locations. The booking should cover the loading point, vehicle access and the person taking possession of the order—not just the event address. Refrigerated transportation supports your catering operation while your team focuses on preparation and service.
Refrigerated Sprinters and 5-ton trucks · Real-time GPS tracking · Shipment documents in your Customer Portal
Use the venue's delivery window
An event's start time is rarely the best arrival instruction. Ask the organiser when the receiving entrance is accessible and when the catering team will be present. A ballroom, meeting room or temporary venue may use a loading entrance far from the guest entrance.
Include the venue contact, room or function name and any loading instructions provided by the organiser. When the client, caterer and venue are different organisations, name the person authorised to receive the food so there is one clear handoff.
Quote the containers, not the guest count
Two events serving the same number of guests may have very different transport loads. Specify the number and dimensions of covered trays, cartons, racks or insulated containers. Identify items that cannot be stacked and tell dispatch about loading assistance or equipment that must travel with the order.
This service covers goods needing refrigerated transport. Hot food, ambient equipment and chilled items should be identified separately; do not assume one vehicle setting is suitable for everything listed on an event menu.
Plan for unloading without turning transport into event staffing
A standard courier movement and a request to carry containers through a venue are different handling requirements. Describe stairs, lifts and the distance from the vehicle to the receiving point when inside delivery is needed. The quotation can then include the agreed work.
WTM can arrange the delivery, but catering setup, food service and equipment assembly are not implied by a refrigerated courier booking. Establish where the handoff ends so the event team can organise the remaining tasks.
Treat collection after the event as a separate movement
Returning reusable containers or event equipment may be useful, but the return has its own collection time and load. Provide an end-of-event contact and describe what will be ready. Do not automatically combine released food for delivery with unassessed leftovers or mixed used equipment.
For a caterer serving recurring corporate functions, save the location and receiving details in your own event brief and refer to previous WTM shipment records when preparing the next request.
Keep the urgent delivery in view
Use the WTM Customer Portal to request the shipment, review and approve its quote, and make payment. Once it is moving, real-time GPS tracking helps you follow the delivery. Issued PODs, invoices and shipment history remain available for reference.
For an urgent request, call dispatch at 587-316-2639 with the ready time and actual receiving deadline.
Frequently asked questions
Can WTM deliver chilled catering orders to an office?
Yes. Give the suite, reception arrangements, package count and the contact who will accept the order.
Does refrigerated catering delivery include serving the food?
No. WTM provides the agreed transportation and handling. The caterer or venue remains responsible for setup and service.
Arrange your Calgary refrigerated delivery. Send WTM the pickup and delivery locations, packed shipment details, required temperature and deadline.
