Confirm the final version before releasing the order

Use the job number, customer name and approved version or production reference. A printer may have proofs, replacements and finished production copies at the same premises. The collection instruction should identify what has been authorised to leave.

If the job contains several items, check the package count after packing. Posters in one flat box and accessories in another carton are two pieces, even when they appear on one invoice.

Protect the finished surfaces and edges

Ask the printer to prepare the order for the intended transport. Identify packages that must remain flat or upright and report their packed measurements. Long cartons, rigid boards and delicate finishes should not be described only by the number of printed sheets.

WTM can match the vehicle and handling to the prepared load. Larger fixtures or heavy displays may need a different arrangement from the courier service used for ordinary print cartons.

Deliver to the organiser, not just the venue

For an event order, provide the person who can accept the goods and the authorised entrance. A venue’s general office may not be the receiving point for an organiser’s display materials. Include the event or customer reference and any relevant access window.

Arrange the arrival around setup, not the moment the event opens. If an urgent reprint is required, tell WTM the new ready time and deadline so the appropriate direct service can be quoted.

Separate reusable equipment from printed supplies

Some items are consumable print materials; others may be borrowed stands or rented display accessories. Identify which pieces need a later return and who will pack them after use. A planned outbound courier delivery does not automatically include post-event collection.

For illustration, a business might send boxed posters and a small display kit from Lethbridge to a Fernie organiser. The return of the reusable kit should be booked once it is packed and available, with the owner’s authorised receiving address.

Can WTM collect directly from the printer?

Yes. Provide the printer’s release contact, approved job reference, package details and ready time.

Can an urgent reprint use hotshot delivery?

Request the prepared load and required arrival time for a direct quote. The actual pickup and delivery commitment is confirmed for that job.

Send WTM the approved print-order details and Fernie receiving plan before the materials leave production.