WTM Logistics · Calgary refrigerated delivery
WTM Logistics arranges refrigerated transport for prepared Calgary catering orders going to Canmore venues. A successful event delivery starts with the caterer's ready time and the venue's receiving plan. Specify the agreed handoff, cold-product requirements and container sizes so transport fits the event rather than competing with setup work.
Refrigerated Sprinters and 5-ton trucks · Real-time GPS tracking · Shipment documents in your Customer Portal
Use a delivery window, not the invitation time
Ask the venue when the receiving area is open and when the catering team can accept the shipment. Include the function name, delivery entrance and contact. An event's start time is not an instruction about vehicle access or the time required to unload.
A remote event organiser may authorise the delivery while someone else receives it. Name both roles clearly. When the venue provides loading instructions, include them with the request so the driver has the same information as the organiser.
Measure the prepared containers
Provide the number and dimensions of cartons, covered trays and any transport racks. State whether containers must remain upright and whether stacking is allowed. Include the gross weight and loading assistance required at the Calgary kitchen.
Describe chilled goods separately from hot food or event equipment. One temperature setting should not be assumed to serve every item on a catering order. WTM confirms equipment and handling for the product groups actually being transported.
Define where transportation ends
A handoff at venue receiving is different from carrying containers to a kitchen through corridors or lifts. Include inside handling in the quotation when needed. Catering setup, service and presentation remain with the caterer or event team unless a separate service is expressly arranged.
The receiving venue should be ready to place the order into its intended storage. Do not use the refrigerated vehicle as unbooked event holding space because a kitchen or room is not ready.
Plan the return separately
Empty container collection after the event may be useful, but the quantity, condition and collection window are different from the inbound food shipment. Request it as a defined return movement, including who will release the items and where they will be packed.
WTM's portal lets the booking customer review quotes, approve service and retain issued documents. GPS tracking helps coordinate arrival with the Canmore contact; the POD provides a record of the agreed delivery handoff.
Keep the urgent delivery in view
Use the WTM Customer Portal to request the shipment, review and approve its quote, and make payment. Once it is moving, real-time GPS tracking helps you follow the delivery. Issued PODs, invoices and shipment history remain available for reference.
For an urgent request, call dispatch at 587-316-2639 with the ready time and actual receiving deadline.
Frequently asked questions
Can WTM collect from a Calgary catering kitchen for a Canmore function?
Yes. Provide the completed load, transport requirements and venue receiving instructions.
Is collection of containers after the event included?
Only when agreed in the quote. Submit the return time, load and release contact as a separate part of the request.
Get your refrigerated shipment moving from Calgary. Send WTM the pickup and delivery locations, packed shipment details, required temperature and deadline.
