Consolidate only goods that belong together

Orders for one Calgary receiving address can be prepared together while retaining their purchase references. If several customers or delivery addresses are involved, identify them separately and quote the actual stop requirements. One pallet label should not conceal several unplanned deliveries.

Have the shipper decide which goods can safely share a pallet. Protect the load, keep labels accessible and avoid mixing incompatible transport conditions. The courier or freight driver is not responsible for building a pallet from loose stock unless that work has been expressly arranged.

Use the finished pallet dimensions

Measure after the load has been assembled and secured. Add the pallet’s weight and packaging to the product weight, and state any overhang or stacking restriction. If one order increases the pallet height, update the quote before collection.

For illustration, a Lethbridge supplier could combine several ready customer order lines for one Calgary warehouse into two labelled pallets. The warehouse can reconcile those pallets with the packing list, while the individual sales references remain available for its internal receiving process.

Set readiness and receiving as separate milestones

A consolidated load cannot leave until the agreed goods are actually ready. Decide whether a late item should hold the entire consignment or move separately. That decision belongs with the customer and shipper before WTM confirms the pickup.

At the Calgary end, obtain the warehouse appointment or receiving window and its unloading requirements. A buyer’s office may not be the freight receiving location. Use the address where the pallets should physically arrive.

Compare shared freight with the cost of waiting

If a critical line cannot wait for consolidation, ask about a separate hotshot movement. The remaining goods can still use an accepted LTL arrangement. This comparison is about the customer’s deadlines, not an unsupported claim that one service is always cheaper.

WTM’s portal provides access to quote decisions, issued freight documents and shipment history. Use those records to review actual shipments, and keep the current pallet description accurate whenever the order changes.

Northbound LTL questions

Can the Calgary buyer arrange collection from my Lethbridge warehouse?

Yes. Provide the shipper’s release authorisation and the actual packed freight details.

Is the return-direction price automatically the same as southbound?

No assumption is made. The actual load, dates, handling and available service determine the quote for each direction.