Define what has to arrive and when

Tell WTM the actual deadline and what the prepared load contains. A small component stopping an installation can be more urgent than several routine pallets. The label “hotshot” should communicate the need for direct transport, not imply that the shipment must fill a particular size of truck.

Give the packed dimensions, weights and piece count. Include a photo when it helps explain the load, while keeping the written measurements clear enough to select suitable equipment.

Confirm supplier release before the run begins

Identify the exact collection address, contact and order reference. Ask the supplier to confirm the goods are complete, packed and authorised to leave. A quotation based on immediate collection becomes a different operational task if the order is still being assembled.

Keep the customer who can approve changes reachable. If the supplier releases a different package count or identifies a missing part, WTM needs a clear decision instead of competing instructions from several staff members.

Make direct delivery possible at the far end

The receiving person, entrance and unloading arrangement are part of the hotshot plan. A dedicated vehicle can travel directly, but it cannot complete a handoff through a locked gate or supply unloading equipment that was never requested.

For an urgent pallet, describe dock or tailgate requirements in the quote. For a parcel, identify the workshop, counter or authorised reception point that will accept it. The receiving team should know the order is coming.

Follow the shipment and close the repair-order handoff

Real-time GPS tracking through WTM helps the booking contact coordinate the receiver. After delivery, the POD provides a record to match with the purchase or work-order reference. Installation, testing and restarting equipment remain the customer’s tasks after receiving the goods.

For illustration, a Lethbridge supplier may release one crated replacement assembly to a Cranbrook workshop. The direct transport request should connect that release with a staffed receiving bay and a confirmed handling plan—not simply say “urgent machinery.”

Can a single box use hotshot transport?

Yes. Urgency can justify a dedicated movement even when the shipment is small. WTM selects equipment around the actual load and required service.

Does hotshot mean the driver is already at my supplier?

No. Immediate dispatch after confirmation and the actual collection time are different milestones. The pickup plan reflects the assigned vehicle and origin.

Send WTM the ready time, load details and deadline for your Lethbridge–Cranbrook hotshot.