Use the community name as well as the address

Include the full civic address, unit or business entrance, postal code and receiving contact. Where an account or invoice uses a general municipality name, add the local community to the delivery instructions. This helps distinguish similarly described businesses, properties and meeting points.

Do not replace the address with a landmark alone. A landmark can help explain access, but the booked handoff should still identify the premises or agreed meeting location.

Match the collection to the package holder

Parcels might be waiting at a shop counter, a workshop or a residence. Give WTM the name of the person authorised to release the package. Confirm that it is packed, labelled and ready before requesting the pickup window.

For a business with staff in different locations, make clear which location has the goods today. An old customer record can be accurate for invoicing while being wrong for the current collection.

Keep local rounds separate from urgent direct runs

A local parcel movement and a supplier order coming from Lethbridge are not the same transport task. Provide both endpoints rather than assuming a courier visiting one community is automatically making every nearby stop.

Several planned handoffs can be quoted as a multi-stop courier arrangement. A single order that needs direct urgent transport can be quoted as hotshot. The list of stops and the required timing should be clear before either service is confirmed.

Prepare for the receiver’s actual availability

For retail and office delivery, identify the authorised counter or reception point. For a residence, agree how the package will be accepted. When a business closes at lunch or staff are out at a job site, tell WTM rather than leaving the delivery team to discover that at arrival.

For illustration, a sender might book a tool case to a Coleman workshop and a separate envelope to a Blairmore office. Each item needs its own receiver and reference even when one account pays for both.

Can WTM collect in one Pass community and deliver in another?

Yes. Submit the two addresses, package details and timing for a local courier quote.

Can a delivery connect with Cranbrook or Lethbridge?

Yes. Request the complete regional movement. The service and arrival commitment should be agreed for that route rather than inferred from a local booking.

Book your Crowsnest Pass parcel with the community, package and receiver clearly identified.