Organise the kit before booking transportation

Have your team complete the kit list and package the items securely. Identify the employee or internal issue number on the carton without exposing unnecessary personal information. A central HR or purchasing contact can confirm which boxes are ready for release.

Tell dispatch about laptops, fragile screens, batteries or other contents needing particular handling. A kit is not automatically an ordinary parcel because it belongs to one employee. The packed dimensions, weight and contents determine the transportation requirement.

Send to a receiver who can issue the kit

Choose between a city office, staffed accommodation reception or a workplace receiving department. Each needs an identified person authorised to accept the box. The courier delivers the shipment; your organisation controls the later issue to the employee.

When multiple employees start together, use a list that pairs each kit number with its destination. Do not assume all boxes for the same employer belong at the same building. A clear receiving plan also avoids a personal package being mistaken for general stock.

Work backwards from the start date

Ask when the kit must be in the local coordinator's hands, not simply when the employee's first shift begins. Internal checking and issue can take place before the person starts. Give WTM that receiving deadline when requesting the quote.

For a late addition, describe the genuinely missing item and discuss the appropriate service. A separate urgent box may be more practical than changing the transportation plan for every completed kit. WTM can quote that movement without turning all routine onboarding deliveries into hotshots.

Keep shipping records separate from employee records

Use the Customer Portal for the shipment request, quote approval, payment and GPS tracking. Keep the POD against the internal issue reference and retrieve the invoice for accounts.

Do not treat the delivery record as confirmation that an employee received training or signed an equipment agreement. Those steps remain in your own process. The value of the courier account is making the transportation easy to manage while the business keeps control of its people and equipment records.