Start with the receiver’s release and access instructions

Ask the receiving business where deliveries are accepted. A main office, contractor yard and controlled site gate may use different addresses and contact procedures. Put the approved receiving location in the shipment request, not just the company name or a broad site description.

When access is controlled, identify the person who can accept the goods at the agreed handoff point. Courier delivery does not replace the recipient’s visitor, contractor or security arrangements. Resolving that handoff before collection keeps a small delivery from becoming a gate-access problem.

Build a labelled supply order

Ask the supplier to group the prepared items under the purchase-order reference. If several teams are receiving supplies, identify the team on the outside of each package. Loose items should be boxed or otherwise prepared so they can travel as identifiable units.

A kit may contain more pieces than the purchasing description suggests. Give WTM the packed carton count, sizes and weights. Identify any unusual contents separately rather than assuming that everything on a general supply invoice is an ordinary parcel.

Separate stock replenishment from a critical repair

A carton of routine supplies can use the quoted courier service. A component stopping a repair may need a different arrival commitment and a dedicated hotshot quote. Tell dispatch which task the shipment supports so the transport arrangement fits the urgency.

For illustration, a buyer might send standard gloves and stationery with its planned parcel order while asking for direct delivery of one essential repair component. The two requests should not inherit the same deadline simply because they come from the same supplier.

Close the order with usable delivery evidence

Keep the purchase-order reference consistent through the booking and package labels. After the receiving handoff, use the available POD and invoice in the WTM Customer Portal to close the delivery portion of the order.

The delivery record confirms the handoff. It does not replace the receiving business’s own quantity checks, goods inspection or stock-entry procedure. Give the receiver enough information to complete those tasks against the correct order.

Can WTM deliver directly to a Sparwood business yard?

Yes. Provide the actual yard entrance, receiving hours and contact, together with any access instructions needed for the booked vehicle.

Do small site orders need hotshot service?

Not automatically. The required arrival time, route and handling determine the appropriate service—not the fact that the receiver works at an industrial site.

Send WTM the Lethbridge release details and Sparwood handoff instructions for your next courier order.