WTM Logistics · Calgary refrigerated delivery
WTM Logistics arranges refrigerated courier delivery in Calgary for boxed desserts and pastry orders that require chilled transport. Cheesecakes, cream-filled products and finished dessert trays need a shipment brief that accounts for temperature and the space around their packaging. The order should arrive ready for the receiving business to take over, without guesswork about where it belongs.
Refrigerated Sprinters and 5-ton trucks · Real-time GPS tracking · Shipment documents in your Customer Portal
Separate chilled desserts from ambient bakery products
A bakery may sell both products that need refrigeration and products shipped under ambient instructions. Identify the requirement for the actual order rather than giving every bakery delivery the same label. The producer's handling specification should determine the transport request.
This is a different service from the packaged ambient bakery deliveries described elsewhere on the WTM site. Tell dispatch when the order includes chilled fillings, a refrigerated finished product or frozen dessert stock so the equipment can be matched correctly.
Protect the shape as well as the temperature
Use the finished outer-box dimensions when requesting a quote. A small dessert with delicate decoration can occupy a much larger box, and that box may need a clear top surface. Mark non-stackable packages and describe trays that need to remain level.
Secure individual items within the packaging before collection. Refrigeration is not a substitute for a stable cake board, a fitted tray or a box that closes without contacting the product. The bakery should supply the transport-ready package and instructions.
Make the bakery release and receiver match
Provide the order name used by the bakery, especially when a planner or customer is paying for transport. At delivery, name the café manager, venue contact or buyer who can receive the cartons. A public entrance and a kitchen receiving entrance can be different destinations within the same property.
For several café deliveries, label cartons by stop and give the count at each address. Avoid a single mixed carton that requires the driver to sort individual retail products during the route.
Use recurring delivery for regular wholesale orders
A pastry producer delivering on fixed days can discuss a recurring refrigerated route with WTM. Specify the usual box footprint and the days when the order changes substantially, such as a larger weekend wholesale batch.
For a one-off custom dessert delivery, the agreed arrival window and handling may matter more than a recurring schedule. Make that distinction in the quote request so the service is built around the order rather than assumed from the business type.
Manage the shipment through your Customer Portal
Request a new shipment, review and approve the quote, and pay online in the WTM Customer Portal. Follow the delivery with real-time GPS tracking and find issued BOLs, PODs, invoices and previous shipments in your account.
For a new account invitation, contact admin@wtmlogistics.com. Existing customers can sign in below.
Frequently asked questions
Can WTM transport non-stackable dessert boxes?
Yes, disclose the dimensions and non-stackable requirement before approval so space and handling can be arranged.
Can a chilled dessert travel as an ordinary ambient bakery order?
Use the producer's temperature instructions. A product requiring refrigeration should be booked as temperature-controlled, not grouped with ambient bread or packaging supplies.
Arrange your Calgary refrigerated delivery. Send WTM the pickup and delivery locations, packed shipment details, required temperature and deadline.
