After a sales tour, sample kits need a return plan just as much as they needed an outbound delivery. WTM Logistics can collect prepared product samples from the final authorised location and transport them back to your office, warehouse or next business receiver.
Request a sample-return courier quote with the pickup point and the cases actually returning. This is recovery of reusable sales materials, not another delivery of new samples to a prospect.
Decide where the tour really ends
A sales representative may finish at a customer office, a booked venue or a company branch. Identify the location holding the sample kit after the visit and the person authorised to release it.
If the representative is leaving before collection, arrange a handoff with the site’s staff rather than assuming reception will accept responsibility. Give WTM the releasing contact, access details and time the prepared cases will be available.
Recount the contents after the final visit
Sample kits can change during a tour. Customers may retain an approved sample, promotional materials may be used, or another item may have been added. Update the return piece count and package measurements accordingly.
Keep your own item list inside the kit and identify each outer case. The courier collects the prepared packages; your sales or warehouse team reconciles the demonstration inventory. A carrying case marked with last month’s tour details should receive current shipping identification.
Protect reusable presentation materials
Repack display surfaces, sample panels and fragile demonstration items for transportation. Secure the case and describe any awkward weight, dimension or orientation requirement to WTM.
Do not rely on the packaging used between short sales visits if the return movement requires a different transport arrangement. The kit should be prepared for the booked courier journey rather than handed over as a loose assortment of display pieces.
Choose the return destination deliberately
The kit may need to go back to head office, to a warehouse for checking or directly to the next representative. State that destination and the receiver’s availability in the quote request.
For example, a regional tour ending at a customer branch may be followed by another sales appointment elsewhere. Sending the kit directly to the next authorised receiver can be quoted as its own movement. Do not assume that “return” always means the original pickup address.
Keep the return visible to the sales team
Request the collection and approve the quote in the WTM Customer Portal. Pay online and follow the shipment with real-time GPS. Once delivered, the available POD helps confirm that the sample kit reached the agreed receiver.
Keep the invoice and shipment reference with the tour record. Shipment history helps your team locate earlier movements when several representatives use similar cases during the season.
Plan repeat tours rather than repeating the scramble
Businesses running regular demonstrations can discuss a recurring collection pattern and WTM’s 10% recurring-shipment offer. Base the arrangement on realistic tour endpoints and release times, leaving genuinely changing destinations visible.
Can WTM collect after the representative has left?
Yes, when a named person at the pickup site has agreed to release the packed kit during the collection window.
Does the courier check whether all sample products are inside?
Your team should reconcile the kit contents. The courier transports the prepared packages according to the stated count and handling instructions.
Finish the tour with a clear return handoff. Call 587-316-2639 to arrange sample-kit collection with WTM.
