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WTM Logistics

Alberta · British Columbia · Northwest Territories24/7 Dispatch   587-316-2639

An Alberta online store can offer next-day courier delivery when its order-preparation process and customer delivery area match an accepted next-day service. WTM Logistics provides guaranteed next-day delivery for shipments accepted onto its applicable next-day service within coverage.

Build the offer around the orders you can actually prepare and the destinations WTM has agreed to serve. That gives the customer a useful delivery promise and gives your team a workable process.

Define where the offer applies

Start with your fulfilment origin and intended customer destinations. Confirm the applicable next-day service with WTM before advertising it across an entire province or every address in a broad area.

Your website’s delivery settings should reflect that defined area. For example, Shopify documents delivery eligibility based on an address being within the merchant’s configured delivery area, with options using distance or selected postal codes. Source: Shopify’s local-delivery guidance.

The platform setting presents your offer; it does not by itself establish WTM’s route commitment or create a courier booking.

Connect the order cutoff to preparation time

A customer order must be checked, picked, packed and ready before the agreed collection. Set the customer-facing cutoff early enough for those tasks.

Identify products that need additional preparation. A custom item awaiting production should not inherit the same next-day message as stock already ready to pack.

State what happens to orders placed after the cutoff and use the agreed service calendar when explaining the next available delivery day.

Explain the offer in customer language

Useful wording identifies the delivery area, order cutoff and qualifying products. For example: “Next-day courier delivery is available to the listed destinations for eligible in-stock orders placed before our stated cutoff.”

Replace general phrases such as “ships fast” with the actual commitment your operation and courier arrangement support.

Do not present order acceptance, dispatch and delivery as though they were the same event. Customers need to understand when the goods are expected to arrive.

Make booking part of the order workflow

Use the WTM Customer Portal to request shipping, review and approve the quote and complete payment. Enter the actual customer address, packed quantities and receiving instructions.

Real-time GPS helps the booking merchant follow the movement. The POD and invoice then remain accessible with the shipment record. Your store’s order history and the WTM shipment reference should be kept connected in your own workflow.

Plan for repeat orders

Share your likely shipping days, destinations and volumes with WTM. The 10% recurring-shipment offer supports agreed recurring work; a separate credit-account offer provides up to 25% off eligible services.

Compare the actual transport arrangement before deciding whether to charge the customer for delivery or include it in your selling price.

Does a website delivery option automatically book WTM?

No. Arrange the shipment through the applicable WTM workflow unless a separate integration has been established for your business.

Can we start with a limited delivery area?

Yes. Define the first destinations and service arrangement, then expand the offer when the operational plan supports it.

Give customers a next-day option your business can fulfil. Request a WTM online-store delivery proposal or call 587-316-2639.

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Mogahid Abdalla