Before advertising a new delivery promise, run a real test shipment from order preparation to the receiving handoff. A useful pilot checks more than travel time: it shows whether your team can prepare, book, release and document the delivery as customers will experience it.
WTM Logistics provides business courier services with online quote approval, payment and shipment tracking. Request a pilot-delivery quote using a representative package and actual addresses before building the offer into your store.
Choose a representative test order
Use the packaging, order size and preparation process you intend to use for real sales. An empty envelope is not a meaningful trial for a business planning to send fragile boxed products.
Choose a real receiving location within the area you plan to serve and obtain the recipient’s agreement. Label the exercise internally as a pilot so your team records observations without presenting it as an ordinary customer testimonial or evidence of results you have not yet achieved.
Test the booking information
Can the person dispatching the order supply the package dimensions, weight, ready time and complete destination without searching several messages? Is there a clear receiving contact and access note?
Enter the shipment request through the WTM Customer Portal and review the quote. Check that the chosen service matches the arrival commitment you intend to offer. A successful urgent pilot does not automatically validate a lower-cost scheduled option with different timing.
Observe the collection handoff
Record when the order is packed and when it is actually ready for collection. Note whether the releasing staff know which parcel the driver should collect and whether labels make the destination clear.
Look for preparation issues you can fix: an unmeasured outer box, a supplier address mistaken for your pickup location, or an order promised before the packaging is available. These are useful pilot findings, not reasons to abandon the service.
Check the receiving experience
Ask the pilot receiver whether the handoff instructions worked and the package was identifiable. Compare the delivery record with the shipment you arranged. Keep their feedback separate from your own assumptions about what happened.
For illustration, a pilot might reveal that a business recipient accepts deliveries at a side entrance rather than the main door. Correct that instruction before using the address again. One observed improvement can be more useful than a broad claim that every delivery will work perfectly.
Review the full record and actual cost
Use live GPS during transportation, then locate the available POD and invoice afterwards. Check that your team can connect those records to the test order. Review the quoted transportation cost alongside your packing and preparation costs before deciding what customers will pay.
Repeat the test for a materially different requirement, such as a larger package or another receiving setup. Keep the published offer within the service you have arranged rather than extending one pilot result to every destination.
Does a pilot require a software integration?
No. You can use manual order details and the WTM Customer Portal to test the transport workflow. Integration is a separate project.
Can the test shipment count as proof of typical performance?
Treat it as one observed shipment. Use additional real deliveries to understand your operating pattern rather than making universal claims from a single test.
Launch with a delivery process your team has actually used. Call 587-316-2639 to arrange your WTM pilot shipment.
