Secure the destination before arranging movement

Identify the FSJ receiver, available storage and delivery window. An urgent transfer only works when the destination is ready for the load. A parked refrigerated vehicle should not be assumed to provide unquoted storage while a new receiving arrangement is found.

Name the person who can authorise receipt and any changes to the destination. When one company owns both branches, an internal transfer still needs an explicit handoff and a shipment reference that both teams recognise.

Establish what stock is approved to travel

Have the product owner identify the goods, quantities and transport conditions. Keep the transfer list separate from items that are on hold or awaiting a decision. The courier moves the released consignment; it does not choose which stock is fit for transfer.

Describe cartons, pallets and returnable containers as they will be loaded. State gross weights, dimensions, stacking restrictions and loading equipment. A stock count in retail units is not a substitute for the physical load description needed to assign a vehicle.

Use dedicated urgency for the actual deadline

Provide the earliest release time in Calgary and the latest useful arrival at the receiving branch. Dispatch confirms the direct refrigerated movement against those facts. Where some stock can wait, separate it from the urgent portion instead of making the entire inventory an emergency shipment.

WTM's refrigerated Sprinters and 5-ton equipment can support suitable prepared loads. The accepted vehicle arrangement should reflect the shipment's temperature and handling needs, not simply the fastest empty vehicle nearby.

Keep operations and accounts aligned

Approve the quote and payment through the Customer Portal, then use live GPS tracking to follow the transfer. Agree any required temperature reporting before the shipment begins. Keep the delivery record, transport invoice and internal transfer reference together.

After the receiving branch counts and accepts the stock under its own process, close the internal inventory movement. WTM's POD supports the transport handoff; your business remains responsible for recording the stock change. This separation gives both branches a clearer view of what moved and why.