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WTM Logistics

Alberta · British Columbia · Northwest Territories24/7 Dispatch   587-316-2639

WTM Logistics · Calgary–Fort McMurray · Northbound

The same parcel can need very different delivery arrangements depending on who receives it. WTM can quote Calgary-to-Fort-McMurray courier service to an office reception, business warehouse or agreed industrial receiving point. Decide the handoff before booking so a simple parcel movement does not become an unplanned site-access job.

Parcels and prepared business orders · Real-time GPS tracking · Shipment records in your Customer Portal

Call 587-316-2639 · Customer Portal

Choose the receiving point that can complete the handoff

Ask the buyer where the goods will actually be accepted. A purchasing office may place the order while an operating team needs the package elsewhere. The location printed on a purchase order is not always a practical delivery destination.

Receiving pointDetail to include in the request
Office receptionUnit, authorised signer and opening hours
Business warehouseGoods entrance, order reference and receiving window
Industrial receiving pointApproved gate, site contact and access arrangements
Agreed meeting pointExact location and person responsible for the handoff

Avoid changing the destination after dispatch

Changing from a city office to a site outside the city can affect route time, vehicle suitability and the quote. Tell dispatch about the actual destination before shipment acceptance rather than adding it to a driver’s notes later.

If the destination is uncertain, resolve it with the buyer first. “Call the supervisor on arrival” is not a substitute for knowing where the vehicle can legally and practically enter.

Give the supplier a release instruction that matches the booking

Include the Calgary shipping counter, order number and ready time. Ensure the parcel is labelled for the same receiver that appears in the transport request. Remove obsolete labels when a carton is reused.

For multiple packages, identify the destination allocation. A shared office may receive orders for several departments; the transport labels should allow its staff to route each package correctly after accepting the delivery.

Measure success at the agreed endpoint

The POD records the accepted handoff. It does not demonstrate that an office subsequently forwarded the goods to a crew or that the equipment was put into use. Choose an endpoint that gives your business the control it actually requires.

Use the Customer Portal to keep the receiving instructions with the quote, track the movement and retrieve documents. When requesting repeat shipments, recheck access arrangements and contact names. A good receiving plan is more useful than a broad promise of “door-to-door” without identifying which door.

A customer account built around your deliveries

The WTM Customer Portal supports new shipment requests, quote review and approval, online payments and real-time GPS tracking. Access issued BOLs, PODs, invoices and shipment history through the same account. New customers can request access from admin@wtmlogistics.com.

Open the WTM Customer Portal · Explore customer account features

Frequently asked questions

Is an office delivery the same service as a site-gate delivery?

Not necessarily. The quote should reflect the actual location, access and receiving requirements.

Can the destination be an agreed handoff point?

Yes. Agree the precise location and responsible receiver before the shipment is accepted.

Arrange your courier shipment with WTM Logistics. Send the actual collection and delivery locations, packed load details and required timing.

Get My Courier Quote

587-316-2639 · dispatch@wtmlogistics.com · Full quote form

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Mogahid Abdalla