WTM Logistics can collect prepared bearings and power-transmission parts for delivery to repair teams and maintenance stores. The service connects a confirmed supplier order with the people carrying out the work, without assigning a technician to make the collection run.
Give us the supplier’s ready-order reference and the deadline for the repair when you request a parts courier.
Keep the correct part tied to the correct repair
Have the supplier verify the order against the specification provided by your maintenance team. Keep product labels and inner packaging with the components so the receiver can identify what has arrived.
When an order includes a bearing, matching seals and other small parts, package the job together while keeping the pieces distinguishable. A collection description such as “one prepared repair kit, two outer cartons” is more useful than an unverified list of loose components.
WTM does not select substitutes or approve parts for a machine. Resolve those technical decisions before the supplier releases the order.
Describe weight, shape and handling
Provide the packed measurements and weight, especially for sprockets, couplings or other dense components. Protect finished surfaces and secure parts using the supplier’s appropriate packaging.
Tell WTM when the order is palletised or needs lifting equipment. Our 5-ton truck service is available when the movement needs a different handling arrangement from a standard parcel delivery.
Choose the repair contact rather than a general reception
Specify where the order should be received: maintenance stores, the rebuild shop or a named site representative. Give the job reference the receiver will recognise and any site-entry instruction.
For a repair during a shift change, arrange an alternate authorised contact. The parts arriving at the right building is only useful when the appropriate team can accept and identify them.
Use the deadline to select the service
Tell dispatch whether the machine is waiting on this order or whether the goods are for planned stock. An urgent direct movement and recurring replenishment need different transport plans.
Request and approve the quote in the WTM Customer Portal, complete the required payment and follow delivery progress. After the handoff, retrieve the POD and invoice from the shipment record. For repeating supplier collections, ask about 10% off recurring shipments.
Can WTM collect from an Edmonton supplier for another Alberta location?
Yes. Provide the exact collection and destination addresses within the WTM coverage network, along with readiness and receiving times, to arrange the applicable service.
Can the old part travel back with a return request?
Prepare it as a separately identified return with supplier authorisation and suitable packaging. Do not mix an unlabelled used component into the new-parts order.
Get the prepared repair order to the right team. Call 587-316-2639 to arrange collection with WTM.
