Start with the appliance’s transport condition

Record the make and model, dimensions and weight. Explain whether it is boxed as new, professionally crated, or a used unit without its original packaging. Include any pedestal, stacking frame or separate accessories as additional pieces.

Manufacturer transport instructions matter. For example, Whirlpool’s front-load washer guidance recommends an authorised technician for reinstalling shipping bolts and specifies upright transport. Use the instructions for your actual model; moving a washer is not simply a matter of wrapping the outside.

Arrange disconnection and any required preparation before collection. Transportation should not be assumed to include plumbing, electrical or gas work, or preparing the machine internally. Those responsibilities belong in the plan before a vehicle arrives.

Specify both ends of the move

A seller’s garage and a buyer’s basement laundry room create different handling tasks. Tell WTM about stairs, elevators, narrow doors and the distance from the vehicle to the agreed handoff point. Photos can clarify access, but measurements and a named contact are still useful.

Tailgate equipment helps move an appropriate load between vehicle and ground level. It is not a substitute for a stair crew or an installation service.

Compare like-for-like quotes

A low freight figure can look attractive until the receiver discovers it does not include the handling they expected. Compare the same origin, destination, packaging and final placement requirement. State whether there is one appliance or a washer-and-dryer pair, and whether the pieces can share a suitable freight arrangement.

For a purchase from another city, ask the seller for the prepared dimensions before approving transportation. A bulky crate can occupy substantially more space than the appliance’s sales specifications suggest. Use gross shipping weight, not just the weight of the machine.

Keep transport separate from purchase acceptance

Photograph the unit and packaging before collection, and record accessories on the shipment description. At delivery, check the visible condition and number of pieces with the driver. The POD records the handoff; it does not confirm that a used appliance functions correctly or that installation has been completed.

Can WTM collect from a private seller?

Yes. The seller must authorise release and have the appliance prepared for the agreed service. Include the seller’s contact and access details in the request.

Does one appliance always need a dedicated truck?

No. A suitable planned freight service may work when the packaging and deadline allow. A dedicated vehicle is a separate option when exclusive movement or a particular timing requirement calls for it.

Request appliance transport with the complete handling requirement. WTM can match the vehicle and delivery arrangement to the job instead of quoting only the kilometres.