Terms of Service

Welcome to WTM Logistics Ltd. ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website (https://wtmlogistics.com), digital tools, quotation forms, and commercial freight, courier, cross-docking, and warehousing services (collectively, the "Services").

By accessing our website or requesting a logistics quote, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not access or use our website or services.

1. Acceptance & Eligibility

By using this website, you represent and warrant that you are at least 18 years of age, have the legal capacity to enter into a binding contract, and are authorized to represent any business entity on whose behalf you access our website or request services.

2. Commercial Services & Rate Quotes

All rate estimates provided via our digital quotation engines, email communications, or phone calls are non-binding until confirmed in writing via an official Bill of Lading (BOL), rate sheet, or formal logistics service contract.

• Quotations are subject to change based on actual weight, dimensions, accessorial requirements (e.g., tailgate, white glove), and fuel surcharges at the time of dispatch.
• Users must provide accurate freight descriptions, hazardous material disclosures, and delivery parameters. Incorrect declarations may result in rate adjustments or shipment refusal.

3. Intellectual Property Rights

The website, its original content, features, layout, system typography, CSS architecture, logos, dynamic forms, and software code are the exclusive property of WTM Logistics Ltd. and are protected by Canadian and international copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, or publicly display any content from this website without explicit written authorization from WTM Logistics Ltd.

4. Prohibited Uses

When interacting with our website and digital services, you agree not to:

• Use the website for any unlawful purpose or in violation of federal, provincial, or local regulations.
• Submit false, misleading, or fraudulent information through our quotation or contact forms.
• Attempt to probe, scan, or compromise the technical security, performance, or accessibility of our website engine.
• Transmit any malicious code, viruses, or automated scrapers designed to collect site data without written consent.

5. Limitation of Liability

To the maximum extent permitted by applicable law, WTM Logistics Ltd. and its directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your use or inability to access the website or digital quote requests.
• Any technical interruptions, delays in web transmission, or server outage.
• Errors, inaccuracies, or omissions in website content or calculated estimates.

Commercial freight liability, cargo insurance coverage, and transit claims are strictly governed by our carrier bills of lading, applicable provincial transport regulations, and individual written service agreements—not website usage terms.

6. External Links & Third-Party Services

Our website may contain links to third-party web tools or external service providers. WTM Logistics Ltd. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites.

7. Indemnification

You agree to defend, indemnify, and hold harmless WTM Logistics Ltd. from and against any claims, damages, obligations, losses, liabilities, and expenses arising out of your violation of these Terms or misuse of the website.

8. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any legal action or proceeding related to this website shall be brought exclusively in the courts located in Calgary or Edmonton, Alberta.

9. Changes to Terms

We reserve the right to revise or update these Terms of Service at any time without prior notice. The "Last Updated" date at the top of this page indicates when the latest modifications were made. Continued use of the website after updates constitutes acceptance of the modified terms.