Image: 
Signature required delivery means the recipient must sign for the shipment before it is released. Standard delivery leaves the shipment at the door, dock, or designated drop point without a signature. WTM Logistics offers both options across the Peace Region, and the right choice depends on the value of the shipment and the risk of a dispute.
When does signature confirmation matter?
Signature confirmation matters for legal documents where proof of receipt is required. For high-value goods where a disputed delivery costs hundreds or thousands. For medical records where chain-of-custody matters. For any shipment where “it never arrived” is a realistic risk. WTM includes signature capture on proof of delivery for shipments that require it.
What is the cost difference?
Signature required delivery carries a small premium over standard delivery because it requires the driver to make contact with the recipient and complete the signature capture. Standard delivery is faster and cheaper because the driver can leave the shipment without waiting for a person.
What are the liability implications if you skip signature confirmation?
Without a signature, proof of delivery relies on GPS coordinates and driver notes. If a recipient claims the shipment never arrived, you have less documentation to support the delivery. For low-value shipments, that risk is acceptable. For high-value shipments, it is not. Choose signature required when the cost of a dispute exceeds the cost of the signature capture.
How does WTM provide proof of delivery?
Every WTM delivery includes GPS-timestamped proof of delivery. Signature capture is added when you book signature required service. Photo proof of delivery is available for white glove and high-value shipments through white glove transportation.
Frequently Asked Questions
When should I require a signature for delivery?
Require a signature for legal documents, high-value goods, medical records, and any shipment where proof of receipt matters.
Does standard delivery include proof of delivery?
Yes. Standard WTM delivery includes GPS-timestamped proof of delivery — just without a recipient signature.
Can WTM provide photo proof of delivery?
Yes. Photo proof is available for white glove and high-value shipments. Request it at booking.
Choose the right delivery confirmation for your shipment. Email dispatch@wtmlogistics.com or call 587-316-2639.
