Returning consignment goods by courier requires a prepared stock list, an authorised supplier return and a clear receiving handoff. WTM Logistics can transport the released packages from the selling location to the supplier or other agreed business destination.
Request a consignment-return courier quote with the collection point, package details and supplier instructions. The courier handles transportation; your business and supplier manage the stock agreement, reconciliation and any credit decision.
Agree which goods are returning
Confirm the return with the supplier before booking collection. Identify the product quantities your business is sending and any return reference the supplier requires. Keep that product list with your own records and include the appropriate paperwork inside the shipment.
A carton count alone does not establish the number of individual products returning. Conversely, a list of twenty products does not tell WTM how many packages must be loaded. Provide both kinds of information to the people who need them.
Pack the return for the actual journey
Prepare the goods in suitable protective outer packaging and label the packages with the return reference and destination. Remove confusing old shipping labels or cover them appropriately so they do not direct the parcel back to the selling location.
Give WTM the finished dimensions, weights and count. Describe fragile, long or awkward items separately. A larger stock return may be better handled as a palletised LTL shipment rather than as loosely grouped cartons.
Obtain the supplier’s receiving instructions
Use the approved return address, not automatically the address from which the stock originally came. The supplier may receive returns through a separate department or warehouse.
Include the receiving contact, entrance and hours. If an appointment is required, state it in the request. Returning goods without a receiving arrangement can create an avoidable handoff problem even when the supplier has agreed the return in principle.
Keep the collection allocation clear
A shop clearing several suppliers’ goods should separate and identify each consignment before the courier arrives. Do not ask the driver to divide mixed stock or decide which supplier owns a particular product.
For illustration, a seasonal display may contain goods from several businesses. Each authorised supplier return needs its own package allocation and destination. A multi-stop arrangement can be quoted when appropriate, but it should not be inferred from one general “return stock” request.
Use the POD for the transportation question
The WTM Customer Portal supports requests, quote approval, online payment and real-time GPS tracking. The available POD records the receiving handoff, while the invoice identifies the transport charge.
Your supplier’s stock check and any resulting credit are separate records. Keep the courier reference beside the return authorisation so you can show which shipment delivered the goods without suggesting the driver approved their condition or account treatment.
Plan regular stock rotations
Businesses rotating consignment stock repeatedly can discuss WTM’s 10% recurring-shipment offer. Use your normal return locations and preparation pattern to create a workable courier arrangement.
Can WTM return stock to a different warehouse?
Yes. Use the destination authorised by the supplier and provide its receiving requirements.
Does signed delivery mean the supplier has issued a credit?
No. It records the transport handoff. Product reconciliation and credit decisions remain with the businesses involved.
Finish the stock return with a clear delivery record. Call 587-316-2639 to arrange your WTM collection.
