Dental laboratory case courier service connects a laboratory’s prepared models and finished cases with the practice expecting them. WTM Logistics can arrange the business-to-business transportation, keeping each package connected to its case reference and authorised receiver.
This guide concerns properly prepared models and finished appliances. Clinical preparation and decisions about biological materials remain with the dental professionals arranging the shipment.
Request a dental-laboratory courier quote with the pickup contact, receiving practice and required arrival time.
Identify the case without displaying unnecessary information
Use the laboratory or practice’s case reference and business contact details to connect the shipment with its intended receiver. Keep clinical paperwork inside the appropriate protected package rather than openly attached to the outside.
When several practices’ cases are collected together, separate the destination groups and record their outer-package counts. The courier should not need to interpret clinical details to decide where a case belongs.
For a remade or returned case, identify the current movement clearly so it is not confused with the original delivery.
Let the sending practice or laboratory prepare the contents
The professional sender should determine suitable preparation and protective packaging for each case. Secure the case inside its transport package so it is not loose among unrelated items.
Describe the packed weight, dimensions and any requested handling. A statement that the parcel is a “dental case” does not explain whether it is a small boxed appliance or several protected models.
Where contents or handling fall outside the prepared models and finished cases described here, provide full details for a separate service assessment.
Set the deadline around receiving and review
Give WTM the time the case will be ready and when the practice needs to receive it. An appointment time and a useful delivery deadline are different: the practice determines how much preparation time it needs after arrival.
Include practice hours, the designated receiving person and the correct suite or entrance. The handoff should reach the agreed team rather than an unconfirmed desk elsewhere in the building.
For planned exchanges, discuss a collection pattern that matches laboratory releases and practice receiving arrangements.
Keep the transport history connected to the case
The WTM Customer Portal supports shipment requests, quote approval, online payments and available delivery documents. Real-time GPS tracking helps the booking customer follow the active shipment.
Use the POD to confirm the delivery handoff, then complete your own case-receiving process. Delivery confirmation is not a clinical assessment or confirmation that the appliance has been accepted for use.
Laboratories and practices with recurring movements can discuss 10% off recurring shipments.
Can WTM collect several prepared cases on the same run?
Provide each destination, case package count and receiving requirement. WTM can assess the complete collection and delivery arrangement without mixing the individual case records.
Keep laboratory work and transport coordination connected. Call 587-316-2639 to discuss your WTM case-delivery requirements.
